Privacy Policy

8th Chakra Reiki ("we," "us," "our") is operated by Victoria E Armstrong, based in the Alicante region of Spain. This policy explains what personal data we collect through this website, why we collect it, and the choices you have.

1. Information We Collect

We collect information you provide directly, such as when you download a free guide, book a discovery call, register for a workshop or attunement, or send us a message. This may include your name, email address, phone number, and any details you choose to share in a message or booking form.

We may also automatically collect limited technical information — such as browser type, device information and general location — through cookies and similar technologies used by our website and hosting platform.

2. How We Use Your Information

• To send you the resources, guides or content you have requested
• To respond to your enquiries and manage bookings for calls, attunements, workshops or events
• To send occasional emails about workshops, events and offerings, where you have consented to this
• To improve our website and the services we offer

3. Legal Basis for Processing

Where applicable under the General Data Protection Regulation (GDPR), we process your personal data on the basis of your consent (for example, when you opt in to receive emails), to take steps at your request prior to entering into a booking, or on the basis of our legitimate interest in responding to enquiries and operating this website.

4. Third-Party Services

We use trusted third-party platforms to help run this website and our business, including a customer relationship management and email platform (GoHighLevel / LeadConnector), video hosting (YouTube), and social media platforms (Instagram, Facebook). These providers may process your data under their own privacy policies. We only work with providers who take appropriate steps to protect your information.

5. Cookies

This website may use cookies to support basic functionality and to understand how visitors use the site. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do so.

6. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, including to maintain business records, respond to enquiries, or as required by law. You can ask us to delete your data at any time, as set out below.

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to withdraw consent at any time (for example, by unsubscribing from emails using the link provided in every email). If you have concerns about how we handle your data, you also have the right to lodge a complaint with your local data protection authority — in Spain, this is the Agencia Española de Protección de Datos (AEPD).

8. Data Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse or unauthorised access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

This website and our services are intended for adults. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page will reflect the most recent revision.

11. Contact Us

If you have any questions about this policy or how your data is handled, please get in touch with us here.